||Rayne Reitnauer, Owner
(pictured with Winston, our logo dog)
Rayne is originally from San Diego, California but has spent most of her life living in Virginia. Her father
was in the Navy, so she has also spent time in South Carolina and Connecticut. She now lives in the
beautiful countryside in Hereford, PA. She is the proud mother of two children and three dogs.
Rayne worked for eight years in video and web cast production in the Washington, DC area following
college. Her former clients include MTV, NASA, Exxon/Mobil, and Defenders of Wildlife. She then
made a big career change and went back to school to join the veterinary profession. She became a
Licensed Veterinary Technician and dog trainer in 2004.
She received her BS in Communications from James Madison University in 1995, and an AAS in
Veterinary Technology from Northern Virginia Community College in 2004. She has also completed
Purdue University’s DOGS course and the Canine Training and Management Program at Kutztown
Rayne is active in animal welfare and rescue. She was the Public and Community Relations Coordinator
for Loudoun County Animal Care and Control in Virginia before relocating to Pennsylvania. She
continues her work with animals in need through awareness events and fundraisers for local rescue
groups at Cold Nose Lodge.
Rayne is also involved with the local business community. She is a member of BNI and the Greater
Lehigh Valley Chamber of Commerce.
John Woods, Assistant Manager / Trainer
(Pictured with Schroeder)
John joined the lodge staff in December 2009, and became assistant manager in November 2010. He
received his BA in German with a music minor from Jacksonville State University in Alabama.
After a 20 year career as a restaurant manager and owner, John signed up for the Canine Training and
Management Program at Kutztown University and decided to dedicate his career to dogs. He teaches
Puppy Kindergarten, Day School, Boarding School, and is the assistant instructor for Reactive Dogs.
John believes an important part of having dogs in your life is that you "need to find the right dog for your
John's family raised Dachshunds his entire life. He currently has one Dachshund, Schroeder. In his spare
time, John raises parrots, weaves and makes candles.
Erin Kerchner, Trainer
(pictured with Avery and Raia, former CNL foster pups)
Erin has been working at the lodge since we opened in October 2008 but has been training with Rayne
since January 2006, teaching puppy kindergarten and elementary school. After working as a veterinary
receptionist, Erin realized she wanted to become a veterinary technician. She joined the veterinary
technician program at Manor College, which she will be completing soon.
Erin's hope is to educate people that all dogs, no matter what the breed, have potential to be great dogs.
They just need the proper training. Erin volunteers for Sunrays Pit Bull Rescue training dogs in their foster
When Erin is not working, she is spending time with her husband, reading training books, and keeping her
three crazy dogs busy!
Kelly L. Barrall, Playroom Supervisor
(Pictured with Morgan and Chelse)
Kelly joined the lodge when we opened in October 2008, working mostly on the weekends but can also
be found at the lodge during special social events.
When not at the lodge, Kelly works full time in Bethlehem as a Product Manager for a Preservation
Microfilming company. Kelly grew up around dogs, mostly Dobermans all her life, assisting her Mom
with breeding and training. As a youth Kelly attended obedience classes at Kromerhaus Kennels and
participated in basic obedience shows at Ag Hall. Kelly has a deep devotion to the German Shorthaired
Pointer breed and has recently joined the German Shorthair Pointer Club of America and offered to
volunteer for the German Shorthair Pointer Rescue of Pennsylvania.
Kelly’s hobbies include being a Mom to two boys (one proudly serving in Afghanistan), camping and
spending time with her dogs. Kelly believes “a house isn’t a home without a dog.”
Lori Snyder, Trainer
(Pictured with Koda and Toby)
Lori has been working at the lodge since February 2009 teaching puppy kindergarten classes. She is a
recent graduate of Kutztown University's Canine Training and Management Program, as well as their
Canine Behavior Program. Lori believes that early training and socialization results in a happier and better
behaved dog. It also gives a dog a better chance at staying in a home for life.
When Lori is not working, she spends time with her husband and three children, learning as much as
possible about training, and hanging out with her two dogs and her cat Jack.
In the near future, Lori will be helping puppy mill dogs, their owners, fosters, rescue groups and their
Melanie Kerber, Playroom Supervisor / Trainer
(Pictured with Liam and Katie)
Melanie joined the Lodge part-time in December 2009, after graduating from Kutztown University's
Canine Management and Training Program. She has been training and showing her own dogs for over
25 years in breed handling, obedience, agility and herding. All her own dogs have passed the Canine
Good Citizen and TDI tests and have done some Therapy Dog work.
Melanie currently works at Kutztown University and looks forward to retirement soon so that she can
teach more classes.
Melanie's children all have 4 legs - dogs, cats and horses! She enjoys riding, kayaking, gardening and
reading. She also is Advisor to K.U.'s Equestrian Team. She is very excited that people are embracing
positive method dog training and enjoys meeting and working with new dogs and their owners.
Teila Clemens, Playroom Supervisor/Trainer Apprentice
Teila has been with the lodge since August 2009, and we feel lucky to have her. She has been training
our foster dogs, taking them to class and even getting one through CGC class and testing. :)
(More bio and a picture coming soon.)
Sarah Hargrove, Playroom Supervisor
(Pictured with CNL regulars: Charlie, Chloe, and Diesel)
Sarah joined the lodge staff in December 2009, with the enthusiastic endorsement of one of our clients.
She is a graduate of Kalamazoo College and is currently enrolled in the vet tech program of Penn Foster
Her biggest desire is to help both people and animals, which has led her to work at an outdoor education
center and to volunteer at a variety of animal shelter and therapeutic riding centers (even while doing a
semester abroad in China!). Sarah loves to see the amazing things that humans and animals can do for
each other, and the obstacles they can overcome when so many others have given up on them.
For some bizarre reason, Sarah does not yet have a dog of her own. (We're all working on that.) When
not working with animals, Sarah enjoys hiking sections of the Appalachian trail. She is well on her way of
meeting her goal to finish all 2100 miles of it.
Kathy Ragsdale, Playroom Supervisor
(pictured with Luke)
Kathy joined the lodge in May 2010, but her entire life has been focused on animals. As a teen, she had a
boa constrictor, horse, chickens, ducks, cats, and dogs. Her love of animals followed through her two
boys, who brought home birds, iguanas, and hamsters for her to care for. The family adopted a border
collie who had a rough start in life. Through love and training, Kathy was able to turn her into a wonderful
family member. Kathy began training Luke, her German Shorthaired Pointer, for field work with
NAVHDA at 8 weeks of age. She loves to brag about him - he walked away with a perfect score and a
Kathy has worked as a vet assistant, veterinary receptionist, surgery scheduler for veterinary hospitals in
New Jersey and Pennsylvania. She has also worked as an EMT, taught sign language to local rescue
squads and police departments.
When not working at the lodge, Kathy crochets baby blankets, hats, and booties to donate to local
hospitals. She also loves to garden, scrapbook (including a CNL book coming soon!) and go for walks
with Luke and her husband, Paul.
Kathy says, "If everyone would share their love and homes with a dog, it would be a much better world."
Leigh Crossley, Playroom Supervisor
Picture and bio coming soon...
(pictured with Betty, our real boss)
Kerry grew up in Emmaus and is a graduate of Emmaus High School and Penn State University. He is a
former information systems consultant with Accenture, for whom he managed large client projects. He
has a BS from Penn State in Electrical Engineering. He is also the owner of Rayker Consulting, where he
specializes in IT consulting. He is responsible for the IT system and building management of Cold Nose
235 West Penn Ave
Alburtis, PA 18011